Support on Discord
Everything runs through Discord. No ticket forms, no waiting on email. Join the server and get help straight from the team.
Open a ticket in the server, ask a question, or request a logo or pattern. Orders are delivered instantly, 24/7.
Join DiscordLive help
Ask in the support channel and get an answer from a real person.
Instant delivery
Your exports land in the order channel the moment they are ready.
Requests welcome
Need a specific logo or pattern added? Just drop it in the server.
Around the clock
Tickets get a reply 24/7. Exports land in your order channel the second they are ready.
How support works
Join Discord
Accept the rules and you are in. No extra forms.
Open a ticket
Pick the category that matches: support, billing, custom order, partner or a bug.
Add context
A screenshot, your Discord name and the order number save a lot of back and forth.
Get an answer
Staff replies in the ticket. Transcripts stay in the log so nothing gets lost.
Quick answers
Where do I get my files?
Every export downloads immediately and is also posted in the Discord order channel.
Can you add my logo or pattern?
Yes. Upload it in the editor or drop it in Discord. Admins can put it on the website for everyone.
Something is broken
Open a Bug Report ticket and tell us what you clicked. A screenshot helps.